In 2019 BAI Communications surveyed 2,358 rail users in Hong Kong, London, New York, Sydney and Toronto about their experiences and expectations. They told us:

Innovation + Connectivity = Transformation

All their expectations, anticipated benefits and desired life changes are either made possible by continuous digital connectivity or improved by innovation, or both. The desired result?

Transformation in how they work, play and travel.

The following info graphic highlights the findings of the report. Download the Continuous connectivity research report and learn more about how commuters see the future of public transport.