In his session, Shaun will cover:
- In an always-on, work-from-anywhere environment, rail systems are increasingly expected to provide a seamless and increasingly connected experience for passengers, a fact that has only intensified in the aftermath of COVID-19
- From stronger Wi-Fi signals to enable remote work during commutes to contactless booking and payment applications and services, passengers want better technologies to enhance their trips
- Additionally, passengers have a desire to use apps to alert them to environmental conditions along the commute, such as temperature or pollution levels
- The same connectivity infrastructure deployed to enhance the passenger journey can support a full array of operational solutions such as live service updates, CCTV feeds for crowd monitoring and public safety, pre-emptive maintenance and repair services, connected sensors and more. predictive maintenance systems. These solutions will improve transport efficiency, reliability and long-term sustainability — all of which ultimately result in an even better passenger experience.