Australia’s booming population growth is driving the need for increased investments in infrastructure and public services. When it comes to public transport, what passengers in Sydney value most is a seamless, connected and safe experience.
For three years, BAI Communications has conducted an annual survey of public transport users in major cities around the world. In 2021, we reached more than 2,500 passengers in Sydney, Hong Kong, London, New York and Toronto, for the first time gathering perspectives beyond rail to include light rail, buses and ferries.
Years of growth have spurred demand for enhanced, future-ready public transport in and around Australia’s largest city. Thousands of people move through the transport system every day. With vibrant communities growing along Sydney’s rail corridors, strategically planning and delivering a highly connected public transport network is the key to increasing ridership as Australia emerges from the pandemic.