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Continuous Connectivity Report 2019 – Public transport and continuous connectivity: Building a smarter Hong Kong

26 August 2019

Continuous connectivity is transforming the future of transportation by allowing citizens and employers to fully participate in the digital economy — shaping the physical, social and economic geography of the world.

BAI Communications’ 2019 continuous connectivity research report asked 2,538 rail users in five global cities (Hong Kong, London, New York, Sydney and Toronto) about their travel experiences and expectations.

It arrived at three global findings:

  • Innovative transport systems are a defining feature of smart, world-class cities.
  • Commuters require digital access to realize the benefits of living in a smart city.
  • Continuous connectivity transforms cities, helping citizens to be happier and more productive, and organizations to innovate and prosper.

As a leader in digital innovation – and with 5G on the horizon – the expectations for Hong Kong to deliver continuous connectivity are rising. Today, 62% of Hong Kong respondents believe that they already live in a smart city. Now, rail users expect to be able to work and play online whilst commuting.

This report closely examines what Hong Kong residents value most in a world-class city. It explores how ubiquitous connectivity can help Hong Kong’s public transport providers continue to meet their customers’ growing needs.

Download the report here.

Download the Connectivity outlook report 2021

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