Transit of the future

High-capacity transit communication networks, connected vehicles and digitised transit operations play a critical role in driving the smart city evolution and they are opening up a world of possibilities for both riders and transit authorities.

BAI’s infrastructure is 5G-ready and designed to meet the unique challenges of each mode of transport. Take a ride through our solutions to learn how sensors, analytics and pervasive on-board connectivity can strengthen public safety, boost operational efficiencies and enhance the passenger experience.

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Transit of the future concepts
Enabling technologies
Data driven transit operations management
Vehicle health monitoring
Help points
Fare payment systems
Analytics services (including advanced video analytics)
Digital signage
CCTV streaming
Real time asset monitoring
Public Wi-Fi advertising (on devices)
Public Wi-Fi advertising on devices
Public Wi-Fi
Vehicle health monitoring
Help points
Fare payment systems
Analytics services
Digital signage
CCTV streaming
Real time asset monitoring
Public Wi-Fi advertising (on devices)
Public Wi-Fi advertising (on devices)
Help points
Digital advertising
Expanded HD CCTV network
Advanced video analytics
Real time asset monitoring
Public Wi-Fi advertising (on devices)
Public Wi-Fi advertising (on devices)
Noise detection
On-board predictive maintenance
Base Station Hotel
Cell tower macro coverage
Station cellular & Wi-Fi
Private trackside network
(for internal operations use only)
Cellular trackside network
Tunnel cellular coverage
  • Vehicle health monitoring

    Technology options

    • Manufacturer or third party proprietary systems
    • BAI connected vehicle platform

    Use cases

    • Track equipment performance and identify potential issues such as slow-closing doors or wearing brakes and over-temperature axle bearing before equipment fails
    • Predictive maintenance, trend analysis and real-time alerts help determine when to take proactive, preventative action — extending asset lifecycles, reducing costs and downtime
  • Help points

    Technology options

    • Digital interactive displays

    Use cases

    • Provide help points to allow customers to find directions, read frequently asked questions during unattended/off-peak hours, or when customer service representative is unavailable
  • Fare payment systems


    • Biometric ticket barriers
    • Bluetooth connectivity
    • Wi-Fi


    • Jump on board without barriers – smart ticketing charges customer fare directly
    • Ticket system connected to app to facilitate accurate, seamless fare calculation and entry/exit
  • Analytics services (including advanced video analytics)

    Technology options

    • Wi-Fi
    • Bluetooth
    • Video
    • Artificial Intelligence (AI)

    Use cases

    • Origin/destination analysis
    • Real time passenger crowding
    • Location for route planning
    • Fare evasion
    • Abnormal behaviour
  • Digital signage

    Technology options

    • Billboards and digital displays
    • Lights synced with operational network
    • QR codes

    Use cases

    • Provide interactive billboards/signs that provide information about transit (e.g. timetables, congestion)
    • Sync lights with operational command (e.g. flashing arrows pointing to exit during emergency)
    • Targeted advertising use cases using digital displays
  • CCTV streaming

    Technology options

    • Biometric security cameras
    • Artificial Intelligence (AI)

    Use cases

    • Reduce crime
    • Identify lost personnel and baggage
    • Detect and alert when unauthorised personnel enter restricted areas or when crews are seen working without safety gear
    • Detect and alert on abnormal/suspicious behaviour
  • Real time asset monitoring

    Technology options

    • Sensors in assets connected to operational system

    Use cases

    • Alert staff when assets need repairing (e.g. track related items)
    • Monitor location of assets with GPS connected via Wi-Fi
  • Public Wi-Fi advertising (on devices)

    Technology options

    • Wi-Fi captive portal
    • BAI or third party app

    Use cases

    • Advertising to support free Wi-Fi service
    • Urgent service messages pushed through the app
  • Noise detection

    Technology options

    • Audio sensors
    • Artificial Intelligence (AI)

    Use cases

    • Detect and alert on abnormal sounds (e.g. gunshot, glass breakage, personal distress)
    • Utilise audio sensors in private/vulnerable areas (e.g. bathrooms)
    • Tie to video to enhance alerting
  • On-board predictive maintenance

    Technology options

    Use cases

    • Alert faults in real time to reduce out of service time for vehicles
    • Improve fleet planning to deal with service affecting faults
  • Data driven transit operations management

    Technology options

    • Data from sensors
    • Artificial Intelligence (AI)

    Use cases

    • Accumulate data from Internet of Things (IoT) – AI to provide predictive operational scenarios and decisions
    • Forecast operational staff scheduling, train scheduling, station crowd management, station layout planning

Find out more about our in-station solutions

Visit Station of the future

Welcome to the transit of the future

As technology continues to integrate into our day-to-day lives, transit authorities are exploring ways to evolve alongside new smart city innovations. To modernise their transit systems, public transport authorities are looking to leverage data analytics to optimise operations and improve the passenger experience.

In this ‘transit of the future’, series we look closely at how connectivity solutions on board a train, bus or street car could be leveraged by the transit authority or passenger to deliver solutions that make transit operations (or the trip in the case of the passenger) safer, smarter and more efficient.

Sign up to join us in this journey on the ‘transit of the future’ to discover new opportunities.

Sign up to our blog series and take a ride through our transit of the future solutions.

Learn how intelligent connectivity can enable a safe, seamless, sustainable and cost-effective transit experience.

Transit of the future: passenger connectivity solutions

Deliver the data-driven experience passengers expect

People expect connectivity wherever they go — to stay informed, productive and in touch with the people they care about. More and more, they also want services to be seamless and intuitive. As a transit provider, how can you meet those expectations on-board? Having the right network in place is key, for reliable public Wi-Fi and applications that respond to changing conditions in real-time. That responsiveness will be even more important in the safety-conscious post-pandemic world. With an intelligent network, sensors and data analytics, you can push alerts that help passengers make decisions to avoid overcrowded stations or plan alternate routes when delays occur.

Find out how you can use ubiquitous connectivity and anonymised passenger data to open whole new possibilities for a safer, more comfortable and more enjoyable passenger experience from end to end. Start realising your ‘transit of the future’ vision.

Sign up to our blog series and take a ride through our transit of the future solutions.

Learn how intelligent connectivity can enable a safe, seamless, sustainable and cost-effective transit experience.

Transit of the future: digitised transit operations

How can data optimise your operations?

In the transit of the future, stations and vehicles will be more than just physical assets. They’ll be connected smart hubs that make operations run smoother and elevate the passenger experience, supporting a vast range of applications from real-time monitoring and on-board predictive maintenance to energy efficiency, noise levels and temperature controls.

By bringing all those connected stations and vehicles together in an end-to-end transit network, you can make your whole system more efficient, cost-effective and high-performing than ever before. So where do you start, and which applications might be best for your operational environment?

Sign up to our blog series and take a ride through our transit of the future solutions.

Learn how intelligent connectivity can enable a safe, seamless, sustainable and cost-effective transit experience.

What’s next for transit of the future?

As connected cities become the catalysts for economic growth, high-capacity transit communication networks play an important role in driving smart city evolution.

In the Transit of the future series, we’ve looked at how intelligent on-board connectivity and digitized transit operations above and below ground open a world of possibilities for passengers and transit authorities alike.

But what’s next?

Transit reimagined

If the saying is true that “it’s about the journey, not the destination,” then it’s worth noting commuters want a journey that’s as fast, simple and seamless as possible. Increasingly, their expectation is mobility-as-a-service, and public transit authorities that are quick to embrace digital disruption will be positioned to provide it — creating a new, intermodal transportation ecosystem with a door-to-door passenger experience that’s more efficient, convenient and cost-effective than ever before.

Next stop, digital disruption

Digital disruption moves fast. It took less than a decade for Netflix to displace the brick-and-mortar movie rental business, for Airbnb to shake up the hotel sector and for Uber to take taxis on a game-changing bumpy ride.

These disruptive newcomers used virtualization, cloud-native technologies and data analytics to deliver customer-focused services that enhanced the user experience in a way that’s set a high bar for other industries to follow.

Now it’s transit’s turn. With cities growing, car ownership falling and public pressure mounting to cut emissions, transit has a key role to play in moving people sustainably. That’s the opportunity. But passengers aren’t just going to show up, especially if the transit experience is out of line with their heightened expectations for convenience, personalization and cost.

Mobility as a service,’ or MaaS – can be transit’s answer to digital disruption.

Putting the passenger first

If the MaaS vision is realized successfully, transit providers will fulfill their potential as critical enablers of smart city transformation while securing their business future.

The service puts the passenger at the centre of the transit model. Its aim is to provide a digital platform that integrates end-to-end trip planning, booking, electronic ticketing and payment services across all modes of transportation — public and private. Instead of finding, booking and paying for each mode separately, it will let users plan and book door-to-door trips using a single app that integrates rideshares and taxis, surface and subway transit in a single commuter experience.

That alone is user-centric, but MaaS proposes to go even further, using data to adapt the commuter experience to real-time conditions, accounting dynamically for all possible options and each user’s own preferences (for example, time and convenience vs. cost).

So what’s needed to make it happen?

The building blocks of MaaS

Digital transformations affect systems and processes across an organization. The prerequisites for MaaS include:

Connectivity: Continuous connectivity is required for both passengers and vehicles, allowing the system to adapt in real-time to changing conditions. This helps keep the rider in control and informed about schedule changes and options available as they move from one modality to the next. This connectivity is foundational to gaining a system-wide view of operational performance that can scale.

Data and applications: Every player in the ecosystem will contribute to and leverage a goldmine of data that can be analyzed to understand passengers’ end-to-end journeys, removing friction between modes of transportation. That promises to boost ridership in most geographies, including for long distance commuter rail and dense urban transit systems. Big picture data analytics can also improve transit expansion planning by providing information on densely utilized routes, making the case for investment in those areas.

Passenger experience innovation: The experience of other disruptors has shown that constant customer experience innovation is key. With MaaS technologies, authorities can introduce new on-board services that make journeys easier and more comfortable. Subway cars could be reconfigured as mobile co-working spaces for productivity in transit or allow for food and beverages to be ordered en route to be picked up in the station.

Business models: The total cost to passengers would decrease without decreasing revenue to transit providers. Public transit use is likely to increase dramatically as planning, scheduling and payment get streamlined and simplified. It even opens up new revenue opportunities, since it’s not just people that need to move efficiently and rapidly through a city. End-to-end coordination could allow transit systems to venture into the territory of logistics or support long-distance travel — for example, by managing baggage for passengers connecting with airlines.

No one leads, everyone wins

The foundation for providing this service is an open platform that can grow with the vision as new applications and services come online. It requires authorities to shift their posture from a siloed transit provider to a partner in a larger network and collaborate with competitors. A MaaS ecosystem could deliver a better overall experience for every possible passenger, increasing transit’s overall appeal and boosting ridership. In the end, everyone stands to gain.

Even if it’s still early days, it’s important for transit authorities to start thinking about how they choose to approach digital disruption. The good news is that there are now abundant examples (both cautionary and successful) of the risks of ignoring it and the benefits of embracing it.

BAI: enabling the vision

BAI can bring the MaaS vision to life with our open platform that easily connects passengers and vehicles to a transit authority’s underlying operational systems. With connectivity being foundational to digital transformation, transit authorities need a partner who can help facilitate data exchanges with third parties and other transit providers. Learn more about how BAI can help transit authorities stay ahead of the curve and be successful in this new age of digital disruption.

Sign up to our blog series and take a ride through our transit of the future solutions.

Learn how intelligent connectivity can enable a safe, seamless, sustainable and cost-effective transit experience.