Wherever you are in our organisation, BAI Communications wants you to thrive. We will help you develop your potential and fulfill your goals because we want to offer you more than ‘just’ a job; we want you to join us for a long and rewarding career.
Our mission is simple. We keep people connected – every hour of every day. Around the world, our people are passionate about what we have built and are proud of what we do. Behind the scenes, we work tirelessly to ensure our networks remain resilient and our customers’ services get to the people that need them. Our remarkable team of strategists, engineers, technicians, developers, and designers makes this possible.
Across the world, we are working with industry leaders to explore technology’s role in the transport systems of the future. And we are looking at how our neutral host solutions can help the industry prepare for 5G.
We are a talented group of people who work as a team to deliver on our ambition to create world-leading connected communities. Every one of us is contributing as we deliver on our commitments to our customers – and to each other. Hear from some of our global team as they share their stories:
Working at BAI
Josh's story
Director, Engineering Systems CanadaJosh's story
Building something from the ground up is so rewarding. You’re responsible for everything from start to finish, and you get to see the sheer volume of people using the service you built.
Day to day, I’m involved in the design of the Wi-Fi network for Toronto Subway through to implementation and the ongoing operations.
Communications is a growing field, with users demanding more and more connectivity. I work in the subway, live on a farm, and stay in touch with my five children through our technologies and networks.
Our telecommunications industry is evolving rapidly, and plays an increasingly critical role in safety applications, planning, and in developing nations. I’m proud to contribute to this evolution.
Patrick’s story
Manager of Operations CanadaPatrick’s story
In my role of oversight of in-station construction, RF testing management and network installations and implementation, I’m fortunate to be surrounded by incredible, smart people.
Our team members come from very different walks of life with unique skills and adaptability that allow us to become more than the sum of our parts.
Telecommunications is a wonderful industry if you love a challenge, especially if you operate in the hard-to-access sites and complex environments as we do.
Connecting people and communities is core for us. At a personal level, technology enables me to stay in touch with my family wherever I am.
At BAI Communications, we never stand still. We’re already anticipating bigger, faster networks with even more technical challenges. I’ll be here with BAI Canada to help build them.
Arnold's story
Senior Network Specialist CanadaArnold's story
I’ve been working in the telecommunications space for 16 years, specializing in building, planning and managing large scale IP networks. As Senior Network Specialist, I help develop and deliver innovative solutions to our customers – from the initial design phase through to the deployment stage.
Using leading-edge technology to solve every day problems is one of the most exciting aspects of my role. We have the unique opportunity to drive the industry forward by implementing custom-designed solutions that can scale to impact millions around the world.
What makes BAI special is our commitment to open collaboration and meaningful innovation – beyond that, we uphold an incredibly tight-knit culture that truly feels like a family.
Jeremy's story
Head of Data Analytics CanadaJeremy's story
One of my biggest motivators is helping people benefit from being connected. Having worked in the transit industry for 12 years, working at BAI allows me to create and innovate solutions that touch the lives of thousands of people. Day-to-Day, I know some of the big, complex problems we work on have real world benefits.
I love coding and I’m not the first person to tell you that it’s dominated by males like myself. One organization that I am proud to be involved with is Ladies Learning Code. Ladies Learning Code offers a boot camp style course for women who want to learn coding, from children through to adults. As part of that, I mentor the adults. It’s a great way for me to keep up my passion for coding outside the office.
I am proud to work for a company that allows me to merge my love of data and machine learning with BAI’s vision of smart city evolution.
Tony's story
Group Manager, Safety Wellbeing and Sustainability UKTony's story
I have spent my career helping people to work, move and now connect better. I joined BAI Communications in 2018 after a long career in engineering and safety in public transport where I worked across front line transport operations, maintenance and construction.
I am proud of my lasting legacy of projects and solutions that will keep people moving safely for many years to come, all wrapped up in the heritage of a globally recognised transport operator.
Since joining BAI I have worked in the UK and with our Group teams to bring a fresh global tone to safety, wellbeing and sustainability. I continue to work on growing the business in the UK with a focus on safe and sustainable design, deployment and operations. I have had the opportunity to spend time in Australia, Canada and New York working with my colleagues to develop our safety policies and guidelines and learning about our business to share best practice and grow.
Over the years I have learnt never to walk by. While it can be daunting to step into a situation on site or in the office I have found that through showing concern and acting respectfully the reception and outcome is nearly always positive. I am certain that this has prevented many injuries and led to improvements in how we work safely.
I have found great warmth and support from BAI colleagues globally, and the diversity within the business has been re-assuring. I am really looking forward to the continuing journey with BAI as we grow the business and take on new opportunities.
Roberta's story
Marketing Communications Manager UKRoberta's story
I’m a Senior Marketing Manager for a company that has the power to connect people and communities and improve lives.
As a growing international team, we want to help make London the smartest and most connected city in the world.
I started working in Telecoms 15 years ago in Brazil, I participated in the evolution from 3G through to 4G and soon 5G. I’ve helped to make connections possible; now it’s easier than ever for anyone to make a phone call or access the internet from almost anywhere.
Ten years ago, my role was more paper based. Now it’s mostly digital, with social media channels critical to marketing campaigns that drive awareness and support sales.
We’re probably the most experienced global telecommunications brand people have never heard of. To raise our profile in the UK, and help stakeholders understand the value we offer, I meet with media, mobile network operators, transport chiefs, even the UK Secretary of Transport, to discuss digital connectivity for modern transport systems.
As a key infrastructure communications company in the UK, our role is to provide underground and overground connectivity, no matter how complex or confined the space, or how harsh the environment. It’s an exciting time to be part of the BAI team.
Nichola's story
Client Director, Business Development UKNichola's story
I have responsibility for Business Development at BAI UK, focusing on creating long term value for our customers and our partners. I have spent most of my career in sales and commercial roles within the IT and Telco sectors which I love, because it gives me the opportunity to work with a broad range of people and technologies. I enjoy finding new and innovative solutions to meet the needs of our customers and partners.
It is an exciting time to be part of the team in the UK. We have every ambition to replicate the success we have achieved in our other global markets, helping London to be a smarter, faster and more connected city. My role – alongside all the others within the team will play a key part in this; working with our customers and our evolving portfolio of services to deliver revenue and growth.
WK's story
Senior System Manager Hong KongWK's story
I’ve worked for BAI Communications Hong Kong (formerly RFE) in Hong Kong for 21 years.
When my team and I work on a project, we are not only focussed on the field of telecommunications: we deal with a wide range of issues regarding construction, manufacturing, quality, safety. We often utilise the technologies of other industries. This has very much widened my horizons.
I like that telecommunications is always at the front line of new technology. There are so many interesting elements. I can foresee a lot of growth for telecommunications in enhancing essential, yet ordinary, utilities such as water and electricity.
My team are very friendly; we work together like a family. My most enjoyable memory is an evening when my whole team joined together at a small restaurant for tea time and a chat after a long and tired day on site.
Isaac's story
System Manager Hong KongIsaac's story
I’ve learned a lot in my time at BAI Communications in Hong Kong (formerly RFE). My role has given me a more in depth understanding of the telecommunications field. RF engineering is interesting, because although you cannot see the radio wave, you can imagine it by your knowledge.
One of our major clients is the MTR Corporation. It has allowed me to learn about the railway industry, which is completely new and interesting to me.
It’s a great feeling to know that once we have set-up a communication network, people can get together more easily and be close to each other.
My colleagues are both my teachers, and my friends.
Communications is a growing industry, and in the future we will continue to build faster and more reliable systems.
Lithika's story
RF Systems Engineer AustraliaLithika's story
My son is too young to understand my job, but one day I think he’ll be proud that his mum is an engineer. Delivering cutting-edge projects gives me a great feeling. I’ve been part of the award-winning team on Australia’s conversion to digital TV and restacking the spectrum.
There are lots of successful women in engineering. Generally being an engineer is perceived as a male role and even the women who are interested in becoming engineers most often go into the computer science stream. In my speciality of electrical engineering it’s even less common for women to enter the field.
When it came to selecting a degree, I wanted to ensure I was entering a field that suited my personality as well as drawing on my passion for physics, chemistry and maths. I’m glad I chose engineering. I completed a Bachelor of Engineering at Madras University in India, majoring in Electrical Electronics. In a degree of about 60 students, I was one of three women. Coming to Australia in 2004 to study my Masters in Engineering Management at the University of New South Wales, I was the only woman enrolled.
I love travelling. Joining BAI Communications as an Implementation Engineer allowed me to see many beautiful, interesting locations that otherwise I would never have seen. For the first six months I was mainly travelling around Western Australia completing commissioning work for the changeover from analogue to digital TV. I saw the Pinnacles, just south of Perth. I visited the town of Karratha at the height of the mining boom. I made my way around Queensland. I was rarely in the office.
I do miss the travel sometimes, but with a young son at home I like to stay in one place these days.
Working at BAI
Josh's story
Director, Engineering Systems CanadaJosh's story
Building something from the ground up is so rewarding. You’re responsible for everything from start to finish, and you get to see the sheer volume of people using the service you built.
Day to day, I’m involved in the design of the Wi-Fi network for Toronto Subway through to implementation and the ongoing operations.
Communications is a growing field, with users demanding more and more connectivity. I work in the subway, live on a farm, and stay in touch with my five children through our technologies and networks.
Our telecommunications industry is evolving rapidly, and plays an increasingly critical role in safety applications, planning, and in developing nations. I’m proud to contribute to this evolution.
Patrick’s story
Manager of Operations CanadaPatrick’s story
In my role of oversight of in-station construction, RF testing management and network installations and implementation, I’m fortunate to be surrounded by incredible, smart people.
Our team members come from very different walks of life with unique skills and adaptability that allow us to become more than the sum of our parts.
Telecommunications is a wonderful industry if you love a challenge, especially if you operate in the hard-to-access sites and complex environments as we do.
Connecting people and communities is core for us. At a personal level, technology enables me to stay in touch with my family wherever I am.
At BAI Communications, we never stand still. We’re already anticipating bigger, faster networks with even more technical challenges. I’ll be here with BAI Canada to help build them.
Arnold's story
Senior Network Specialist CanadaArnold's story
I’ve been working in the telecommunications space for 16 years, specializing in building, planning and managing large scale IP networks. As Senior Network Specialist, I help develop and deliver innovative solutions to our customers – from the initial design phase through to the deployment stage.
Using leading-edge technology to solve every day problems is one of the most exciting aspects of my role. We have the unique opportunity to drive the industry forward by implementing custom-designed solutions that can scale to impact millions around the world.
What makes BAI special is our commitment to open collaboration and meaningful innovation – beyond that, we uphold an incredibly tight-knit culture that truly feels like a family.
Jeremy's story
Head of Data Analytics CanadaJeremy's story
One of my biggest motivators is helping people benefit from being connected. Having worked in the transit industry for 12 years, working at BAI allows me to create and innovate solutions that touch the lives of thousands of people. Day-to-Day, I know some of the big, complex problems we work on have real world benefits.
I love coding and I’m not the first person to tell you that it’s dominated by males like myself. One organization that I am proud to be involved with is Ladies Learning Code. Ladies Learning Code offers a boot camp style course for women who want to learn coding, from children through to adults. As part of that, I mentor the adults. It’s a great way for me to keep up my passion for coding outside the office.
I am proud to work for a company that allows me to merge my love of data and machine learning with BAI’s vision of smart city evolution.
Tony's story
Group Manager, Safety Wellbeing and Sustainability UKTony's story
I have spent my career helping people to work, move and now connect better. I joined BAI Communications in 2018 after a long career in engineering and safety in public transport where I worked across front line transport operations, maintenance and construction.
I am proud of my lasting legacy of projects and solutions that will keep people moving safely for many years to come, all wrapped up in the heritage of a globally recognised transport operator.
Since joining BAI I have worked in the UK and with our Group teams to bring a fresh global tone to safety, wellbeing and sustainability. I continue to work on growing the business in the UK with a focus on safe and sustainable design, deployment and operations. I have had the opportunity to spend time in Australia, Canada and New York working with my colleagues to develop our safety policies and guidelines and learning about our business to share best practice and grow.
Over the years I have learnt never to walk by. While it can be daunting to step into a situation on site or in the office I have found that through showing concern and acting respectfully the reception and outcome is nearly always positive. I am certain that this has prevented many injuries and led to improvements in how we work safely.
I have found great warmth and support from BAI colleagues globally, and the diversity within the business has been re-assuring. I am really looking forward to the continuing journey with BAI as we grow the business and take on new opportunities.
Roberta's story
Marketing Communications Manager UKRoberta's story
I’m a Senior Marketing Manager for a company that has the power to connect people and communities and improve lives.
As a growing international team, we want to help make London the smartest and most connected city in the world.
I started working in Telecoms 15 years ago in Brazil, I participated in the evolution from 3G through to 4G and soon 5G. I’ve helped to make connections possible; now it’s easier than ever for anyone to make a phone call or access the internet from almost anywhere.
Ten years ago, my role was more paper based. Now it’s mostly digital, with social media channels critical to marketing campaigns that drive awareness and support sales.
We’re probably the most experienced global telecommunications brand people have never heard of. To raise our profile in the UK, and help stakeholders understand the value we offer, I meet with media, mobile network operators, transport chiefs, even the UK Secretary of Transport, to discuss digital connectivity for modern transport systems.
As a key infrastructure communications company in the UK, our role is to provide underground and overground connectivity, no matter how complex or confined the space, or how harsh the environment. It’s an exciting time to be part of the BAI team.
Nichola's story
Client Director, Business Development UKNichola's story
I have responsibility for Business Development at BAI UK, focusing on creating long term value for our customers and our partners. I have spent most of my career in sales and commercial roles within the IT and Telco sectors which I love, because it gives me the opportunity to work with a broad range of people and technologies. I enjoy finding new and innovative solutions to meet the needs of our customers and partners.
It is an exciting time to be part of the team in the UK. We have every ambition to replicate the success we have achieved in our other global markets, helping London to be a smarter, faster and more connected city. My role – alongside all the others within the team will play a key part in this; working with our customers and our evolving portfolio of services to deliver revenue and growth.
WK's story
Senior System Manager Hong KongWK's story
I’ve worked for BAI Communications Hong Kong (formerly RFE) in Hong Kong for 21 years.
When my team and I work on a project, we are not only focussed on the field of telecommunications: we deal with a wide range of issues regarding construction, manufacturing, quality, safety. We often utilise the technologies of other industries. This has very much widened my horizons.
I like that telecommunications is always at the front line of new technology. There are so many interesting elements. I can foresee a lot of growth for telecommunications in enhancing essential, yet ordinary, utilities such as water and electricity.
My team are very friendly; we work together like a family. My most enjoyable memory is an evening when my whole team joined together at a small restaurant for tea time and a chat after a long and tired day on site.
Isaac's story
System Manager Hong KongIsaac's story
I’ve learned a lot in my time at BAI Communications in Hong Kong (formerly RFE). My role has given me a more in depth understanding of the telecommunications field. RF engineering is interesting, because although you cannot see the radio wave, you can imagine it by your knowledge.
One of our major clients is the MTR Corporation. It has allowed me to learn about the railway industry, which is completely new and interesting to me.
It’s a great feeling to know that once we have set-up a communication network, people can get together more easily and be close to each other.
My colleagues are both my teachers, and my friends.
Communications is a growing industry, and in the future we will continue to build faster and more reliable systems.
Lithika's story
RF Systems Engineer AustraliaLithika's story
My son is too young to understand my job, but one day I think he’ll be proud that his mum is an engineer. Delivering cutting-edge projects gives me a great feeling. I’ve been part of the award-winning team on Australia’s conversion to digital TV and restacking the spectrum.
There are lots of successful women in engineering. Generally being an engineer is perceived as a male role and even the women who are interested in becoming engineers most often go into the computer science stream. In my speciality of electrical engineering it’s even less common for women to enter the field.
When it came to selecting a degree, I wanted to ensure I was entering a field that suited my personality as well as drawing on my passion for physics, chemistry and maths. I’m glad I chose engineering. I completed a Bachelor of Engineering at Madras University in India, majoring in Electrical Electronics. In a degree of about 60 students, I was one of three women. Coming to Australia in 2004 to study my Masters in Engineering Management at the University of New South Wales, I was the only woman enrolled.
I love travelling. Joining BAI Communications as an Implementation Engineer allowed me to see many beautiful, interesting locations that otherwise I would never have seen. For the first six months I was mainly travelling around Western Australia completing commissioning work for the changeover from analogue to digital TV. I saw the Pinnacles, just south of Perth. I visited the town of Karratha at the height of the mining boom. I made my way around Queensland. I was rarely in the office.
I do miss the travel sometimes, but with a young son at home I like to stay in one place these days.