At BAI, wherever we operate, we help our employees thrive.
Our mission is simple. We keep people connected – every hour of every day.
In every part of the BAI Communications business, our people work behind the scenes to make things happen, whether it’s bringing communications services to Australian households and businesses or to the subways of Toronto, Hong Kong and New York.
Our employees are passionate about the business we have built and proud of what we do. We do whatever is necessary to ensure that communities can receive services, whether it’s ensuring a bushfire warning in rural Queensland or wi-fi on the train. It’s our remarkable team of strategists, engineers, technicians, developers, designers and more, who make those connections possible.
Working at BAI
We are a talented group of individuals who are bringing connection to our world. We asked a group of BAI Communications employees from various corners of the business to tell us a bit about what they do and what makes them BAI.
Working at BAI
Lithika's storyRF Systems Engineer Australia
My son is too young to understand my job, but one day I think he’ll be proud that his mum is an engineer. Delivering cutting-edge projects gives me a great feeling. I’ve been part of the award-winning team on Australia’s conversion to digital TV and restacking the spectrum.
There are lots of successful women in engineering. Generally being an engineer is perceived as a male role and even the women who are interested in becoming engineers most often go into the computer science stream. In my speciality of electrical engineering it’s even less common for women to enter the field.
When it came to selecting a degree, I wanted to ensure I was entering a field that suited my personality as well as drawing on my passion for physics, chemistry and maths. I’m glad I chose engineering. I completed a Bachelor of Engineering at Madras University in India, majoring in Electrical Electronics. In a degree of about 60 students, I was one of three women. Coming to Australia in 2004 to study my Masters in Engineering Management at the University of New South Wales, I was the only woman enrolled.
I love travelling. Joining BAI Communications as an Implementation Engineer allowed me to see many beautiful, interesting locations that otherwise I would never have seen. For the first six months I was mainly travelling around Western Australia completing commissioning work for the changeover from analogue to digital TV. I saw the Pinnacles, just south of Perth. I visited the town of Karratha at the height of the mining boom. I made my way around Queensland. I was rarely in the office.
I do miss the travel sometimes, but with a young son at home I like to stay in one place these days.
Tony's storyGroup Manager, Safety Wellbeing and Sustainability UK
I have spent my career helping people to work, move and now connect better. I joined BAI Communications in 2018 after a long career in engineering and safety in public transport where I worked across front line transport operations, maintenance and construction.
I am proud of my lasting legacy of projects and solutions that will keep people moving safely for many years to come, all wrapped up in the heritage of a globally recognised transport operator.
Since joining BAI I have worked in the UK and with our Group teams to bring a fresh global tone to safety, wellbeing and sustainability. I continue to work on growing the business in the UK with a focus on safe and sustainable design, deployment and operations. I have had the opportunity to spend time in Australia, Canada and New York working with my colleagues to develop our safety policies and guidelines and learning about our business to share best practice and grow.
Over the years I have learnt never to walk by. While it can be daunting to step into a situation on site or in the office I have found that through showing concern and acting respectfully the reception and outcome is nearly always positive. I am certain that this has prevented many injuries and led to improvements in how we work safely.
I have found great warmth and support from BAI colleagues globally, and the diversity within the business has been re-assuring. I am really looking forward to the continuing journey with BAI as we grow the business and take on new opportunities.
Roberta’s storyMarketing Communications Manager UK
I’m a Senior Marketing Manager for a company that has the power to connect people and communities and improve lives.
As a growing international team, we want to help make London the smartest and most connected city in the world.
I started working in Telecoms 15 years ago in Brazil, I participated in the evolution from 3G through to 4G and soon 5G. I’ve helped to make connections possible; now it’s easier than ever for anyone to make a phone call or access the internet from almost anywhere.
Ten years ago, my role was more paper based. Now it’s mostly digital, with social media channels critical to marketing campaigns that drive awareness and support sales.
We’re probably the most experienced global telecommunications brand people have never heard of. To raise our profile in the UK, and help stakeholders understand the value we offer, I meet with media, mobile network operators, transport chiefs, even the UK Secretary of Transport, to discuss digital connectivity for modern transport systems.
As a key infrastructure communications company in the UK, our role is to provide underground and overground connectivity, no matter how complex or confined the space, or how harsh the environment. It’s an exciting time to be part of the BAI team.
Josh's storyDirector, Engineering Systems Canada
Building something from the ground up is so rewarding. You’re responsible for everything from start to finish, and you get to see the sheer volume of people using the service you built.
Day to day, I’m involved in the design of the Wi-Fi network for Toronto Subway through to implementation and the ongoing operations.
Communications is a growing field, with users demanding more and more connectivity. I work in the subway, live on a farm, and stay in touch with my five children through our technologies and networks.
Our telecommunications industry is evolving rapidly, and plays an increasingly critical role in safety applications, planning, and in developing nations. I’m proud to contribute to this evolution.
Patrick’s storyProject Manager, Contractor and Operations Canada
In my role of oversight of in-station construction, RF testing management and network installations and implementation, I’m fortunate to be surrounded by incredible, smart people.
Our team members come from very different walks of life with unique skills and adaptability that allow us to become more than the sum of our parts.
Telecommunications is a wonderful industry if you love a challenge, especially if you operate in the hard-to-access sites and complex environments as we do.
Connecting people and communities is core for us. At a personal level, technology enables me to stay in touch with my family wherever I am.
At BAI Communications, we never stand still. We’re already anticipating bigger, faster networks with even more technical challenges. I’ll be here with BAI Canada to help build them.
Sash's storyOperations Manager Australia
Managing one of the largest privately-owned broadcast networks in the world? Wow.
I joined BAI Communications as a network operator in 2004. As the Operations Manager, I now manage a team of 31 people and liaise with our customers on all things broadcasting. The business has invested as much in me as I have invested in it.
My teammates are a great bunch of people from all walks of life and cultures. We all come together, work hard and get results (and get to hang out together in the process).
I like that the communications industry is technical. It involves a lot of problem solving, and in operations there’s always something new happening.
Today technology allows me to Skype with relatives overseas – it brings my family together in ways I wouldn’t have imagined 10 years ago. Who knows what will happen in the next 10 years…holographic teleconferencing perhaps? Teleportation?
WK's storySenior Systems Manager Hong Kong
I’ve worked for BAI Communications Hong Kong (formerly RFE) in Hong Kong for 21 years.
When my team and I work on a project, we are not only focussed on the field of telecommunications: we deal with a wide range of issues regarding construction, manufacturing, quality, safety. We often utilise the technologies of other industries. This has very much widened my horizons.
I like that telecommunications is always at the front line of new technology. There are so many interesting elements. I can foresee a lot of growth for telecommunications in enhancing essential, yet ordinary, utilities such as water and electricity.
My team are very friendly; we work together like a family. My most enjoyable memory is an evening when my whole team joined together at a small restaurant for tea time and a chat after a long and tired day on site.
Isaac's storyAssistant Systems Manager Hong Kong
I’ve learned a lot in my time at BAI Communications in Hong Kong (formerly RFE). My role has given me a more in depth understanding of the telecommunications field. RF engineering is interesting, because although you cannot see the radio wave, you can imagine it by your knowledge.
One of our major clients is the MTR Corporation. It has allowed me to learn about the railway industry, which is completely new and interesting to me.
It’s a great feeling to know that once we have set-up a communication network, people can get together more easily and be close to each other.
My colleagues are both my teachers, and my friends.
Communications is a growing industry, and in the future we will continue to build faster and more reliable systems.
Susie's storyInitiatives Finance Manager Australia
We undertake a diverse range of projects at BAI Communications. This has allowed me to gain significant exposure to project accounting. Project accounting is my speciality, and where my interests lie.
I think of my role as being very analytical. It’s about putting the numbers in context, and finding opportunities for improvement. Being able to identify opportunities and alerting management to such concerns before they become major issues, makes me feel proud and valued.
My favourite aspect of the role is working alongside friendly, knowledgeable and down-to-earth people.
I’ve worked at BAI Communications for eight years. I was originally employed as the Management Accountant for one of the business’s smaller subsidiaries. I became the Finance Manager for the Restack project and am now the Initiatives Finance Manager.
The communications industry is an exciting space to be working in. It’s amazing to see the ever-changing technologies that are available, especially those that BAI Communications has been responsible for delivering (such as Project Restack, the Digital TV rollout and the subway system work in Hong Kong and North America). It’s a great feeling to know I was a part of that in some way.