Critical Communications

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NSW Government Radio Network

We operate and maintain the NSW Government Radio Network (GRN), one of the world’s largest government radio networks. Consisting of approximately 160 sites with over 30,000 users from 40 government agencies and departments, the GRN serves agencies such as the Ambulance Service of NSW, Fire and Rescue NSW and NSW State Emergency Service.

Ergon Energy

Since 2011, we have worked with Ergon Energy to design, build and operate its digital voice radio and narrowband data communications system. The network bolsters Ergon’s disaster management capacity as it can now rely on uninterrupted voice and digital communications in times of need, vastly improving its ability to maintain electricity supply and public safety.

Long Range Digital Radio (LRDR)

Our pioneering long-range technology has taken digital high frequency radio communications to 1.57 million square kilometres of Queensland. Tightly integrated into the existing Ergon network, and interconnecting with the established network in Eastern Queensland, the LRDR System will extend digital coverage to 99% of Queensland’s population. Read more

One connected platform

We turn data into information, delivering what utilities need to reliably and cost-effectively supply water and energy to their customers. Read more


In Hong Kong, we work closely with the government on diverse communications projects – including the design and upgrade of the police TETRA radio system, installing communications equipment in critical tunnels and designing and building radio systems for Hong Kong’s central government complex.

Emergency support

Our extensive experience means we consistently deliver the critical communication services required to support daily operations during major disaster events.

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NSW Telco Authority

The NSW Government Radio Network (GRN) was established in 1993 to provide a common platform for NSW government agencies and authorities who use mobile radio communications.

On 1 August 2013, BAI, working in partnership with the NSW Telco Authority, took over the operations and maintenance of the NSWGRN. Read more

An industry initiative for testing multi-vendor interoperability.

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current number of users of the NSWGRN

NSWGRN agencies assisted with 24/7 customer support and monitoring

area of Ergon network rollout in QLD

million square kilometres covered by Queensland’s Long Range Digital Radio network

Critical Communications services

Critical communication networks

A leading provider of mission critical communications networks for emergency services and government; based on open standards to allow for interoperability, cost efficiency and independence.

Provision of shared infrastructure

We provide neutral hosting services to circumvent the need for duplication of infrastructure resources.

Private networks

Delivering the communications needs of our customers via the provision of large-scale network infrastructure.