Tag Archives: Andrew Potter

What is the ‘right’ risk management approach? The one that stems from a service vs sales perspective

| 19 February 2021

As much as in any other part of an organisation, risk management is about understanding your stakeholders, taking account of their situation and circumstances, and having a customer service philosophy. I recently read a risk management article about heat maps that I initially thought would offer interesting insights into one of several valid options for […]

Making risk someone else’s problem

| 23 November 2020

The extent of damage caused by a variety of recent major world events has highlighted the importance of insurance while simultaneously rattling the industry, writes BAI Communications’ Chief Risk Officer Andrew Potter. I was recently tuned in to ‘Who Wants to Be a Millionaire’ to for some background entertainment while feeding my four-month-old son when […]